Terms & Conditions

Consignment-free benefit for new clients

IVY New York LLC stands for honest and transparent price policy. Quality is above all for us, so we don’t sell our goods on memo even though it could be more favorable. It may seem risky to new clients to invest money in expensive things yet our reputation is significant to us. Thus, new clients may enjoy consignment-free terms. Besides, the IVY collection is available for precise viewing in its showroom located in Hong Kong (schedule your visit in advance) as well as Jewelry and Gem Fairs held in Hong Kong or the annual Baselworld watch and jewelry show in Switzerland.

 

Shipment fees for regular clients

The company operates in Hong Kong. All foreign sales are performed with full insurance. When shipped abroad, all shipping expenses, taxes and duties are transferred to buyers. 

 

Online payment and pricing policy

IVY New York LLC may change prices on the site without notifying. Yet, the goods price shall remain the one specified on the site at the moment of ordering. The prices are in USD. We process cards with VISA, MASTERCARD, AMERICAN EXPRESS via PayPal and Stripe systems. Our operators start handling the order once they get all needed data about the customer and the payment card is confirmed by the authorized institutions which issued it.

Payment options

For transactions below USD 1000, we recommend PayPal or Stripe, as it guarantees a speedy checkout. For transactions above USD 1000, we recommend a wire directly to our bank account so that you avoid a 3.5% PayPal commission that would be added automatically upon your total cart value.

Bank transfer

Please quote your order number on remittance advice. All bank charges will be borne by the payer. If you have paid, please send notification (bank statement / receipt / remittance advice) to us for our easy checking.

Payment Instructions

Account Name: Ivy New York LLC Co. Limited
Company Address: Suite 1301 Prince's Building, 10 Chater Road, Central Hong Kong
Account Number: 62399829 (USD remittance)
Swift code: CITIHKHX
Bank Name: Citibank, N.A.
Bank Address: Citibank, N.A. Hong Kong Branch
G.P.O Box 14, Hong Kong

Availability

All items presented are available for purchase until they are supplied. Each item is one-of-a-kind. IVY New York LLC may cease the manufacturing of goods any time. The images featured are representative only and may differ from actual items in coloring etc. The size of all Rings is 6.5 (53) by default.

Orders

After ordering our goods online, we require your information to confirm your order and to inform you about its status.
Even though we try to do our best to display the correct color of the products, our company is not responsible for any variations in depicting it. Before confirming the order, check all information about the goods thoroughly to make sure you are going to order what you intended to. IVY New York LLC is not responsible for any customers’ errors. 

Copyright

All designs, photography, images, texts, video clips and other materials on this website are originally created and owned by IVY New York and should not be utilised elsewhere unless authorised by IVY New York’s prior consent.

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